At Odiware Technologies Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including ERP implementation, consulting, and professional services. Please read this policy carefully to understand our practices.

1. Information We Collect

We may collect personal information in various ways when you interact with us, including:

• Contact Information: Name, email address, phone number, and company details.
• Business Information: Details related to your business operations, such as company size, industry, and business processes.
• Technical Information: Information about your devices, such as IP address, browser type, and operating system.
• Usage Data: Data on how you interact with our website or services, including pages visited and features used.
• Location Information: Precise and approximate location data (GPS coordinates: latitude and longitude), including in the background during scheduled work shifts, collected when you record customer address coordinates, verify shift attendance, or log field visit activities.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our ERP and professional services.
• Respond to inquiries, requests, and customer support issues.
• Improve our services and website functionality.
• Personalize user experience and tailor our offerings.
• Communicate updates, promotional materials, and other relevant content (you may opt out at any time).
• Ensure security and compliance with legal obligations.
• Record geographic coordinates of client and business partner addresses for mapping and contact management.
• Verify employee shift attendance and track field visit routes during scheduled work hours.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share information with third-party vendors or partners who assist in delivering our services, such as hosting, data storage, and customer support.
• Security / Bot Protection: Our website enquiry forms use Cloudflare Turnstile to help prevent spam and automated abuse. Cloudflare may process technical information (such as IP address and browser/device signals) solely for that security check. For more details, see Cloudflare’s Turnstile Privacy Addendum.
• Location Tracking Data: Location data collected for shift attendance and field visit tracking is shared with the employee's assigned manager or administrator, and is stored on our location-tracking server infrastructure.
• Legal Compliance: We may disclose information if required by law or in response to a legal process.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, such as encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal data, subject to certain exceptions.
• Opt-out of marketing communications at any time.
• Manage or revoke device location permissions at any time through your mobile device settings (Settings > Apps > Permissions > Location).

To exercise any of these rights, please contact us at +91 86608 65440.

7. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date. Please review it regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

This Privacy Policy ensures transparency and complies with applicable data protection regulations. Thank you for trusting Odiware Technologies Private Limited with your information.